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During this time of year, HMotorsOnline experiences a high influx of customer calls. Please keep the following in mind during peak season:

  • Phone wait times are longer than usual as HMotorsOnline is processing a higher number of orders than usual, we appreciate your patience.
  • Business hours are from 11:00 AM to 7:00 PM PACIFIC TIME, Monday to Friday.
  • Unscheduled walk-ins are NOT accommodated, please schedule a walk-in on the phone.
  • UPS and USPS orders may take up to a week to ship out. All engine orders may take anywhere from two to three weeks to ship out. For further details, please call and speak with a sales associate.

If we do not pick up when you call, please try us again after a minimum of fifteen minutes. If you are placed on hold, please refrain from hanging up the phone and calling right back. If it is an emergency, please dial 911.